International Patient FAQs

You send photographs, I review them personally, and you receive an assessment of what your anatomy actually calls for — which is sometimes a smaller operation than the one you asked about, and occasionally none. The full explanation of how that decision is made is on my am I a candidate page.

Yes. Where it is useful we arrange an online consultation so you can ask questions directly rather than through a coordinator. Nothing is booked before you have a written plan and an itemised quote.

Yes. I perform the operation myself, from beginning to end, with my own anaesthesia and nursing team. You are not passed to another surgeon after a consultation.

Nothing happens, and there is no cost. An assessment is not a commitment, and I would rather a patient walk away at that stage than go ahead unconvinced.

Your quote covers the planned operation itself, the hospital stay your procedure requires, routine pre-operative tests, the anaesthesia and operating theatre fees, standard hospital medication during your stay, and any compression garments or dressings you need. Where transfers and hotel accommodation are arranged for you, they are stated in the quote as well.

Prescription medication after you leave hospital, tests or treatment related to a chronic condition you already have, imaging beyond the routine protocol, intensive care should it ever be required, blood products and special medications, room upgrades or a private nurse, and any travel or accommodation arranged outside what your quote lists. Everything in both lists is set out in writing before you are asked to commit.

The quote covers the operation as planned. It changes only if the plan changes — and if the in-person examination leads me to recommend something different, you are told before surgery, not invoiced afterwards.

No. What is included and what is not is written down and sent to you before any date is held, which is precisely why both lists exist rather than a single price.

By bank transfer, card or a secure online payment link. The details, including any bank charges that apply to card payments, are set out in the written agreement you receive before your date is confirmed.

Yes. A deposit secures your surgical date, because holding an operating day means turning other patients away for it. The amount and the payment terms are in the written agreement sent to you before anything is booked.

No. The deposit reserves theatre time and a place in my schedule, and it is not returned if you decide not to go ahead. This is stated plainly in the agreement so that no one is surprised by it later.

Date changes are possible subject to my schedule and the hospital’s, and the earlier you ask the easier it is. Talk to the coordination team as soon as you know — a date moved in advance is a very different matter from a date missed.

If I postpone for a medical reason — your health on the day, or mine — your payments stay valid and carry over to the rescheduled date in full. You do not pay twice because the delay was on my side.

Payments made are not refunded on a patient-initiated cancellation, for the same reason the deposit is not: the date was held for you. If your circumstances change, tell us early and we will do what we can with the date rather than the money.

You are looked after. Complications after facial surgery are uncommon but they are not impossible, and the entire structure of how I work — operating in a fully equipped hospital, keeping you in overnight, drains and a hemostatic net, follow-up visits before you fly — exists so that a problem is found early and dealt with immediately rather than discovered at home.

Additional hospital costs arising from a complication are the patient’s responsibility, and I would rather tell you that clearly now than let you find it in a document later. This is the normal position for elective surgery worldwide, and it is one of the reasons I operate in a hospital setting rather than somewhere cheaper.

If a revision is needed, I do not charge a surgical fee for it — you pay the hospital and anaesthesia costs only. Where a revision can be done under local anaesthesia at the clinic, there is no charge at all. I would rather correct something myself than have a patient live with it or pay another surgeon to fix it.

It is worth looking into travel or medical insurance that covers surgery abroad and the journey home, particularly if you are travelling a long distance. It is your decision and I do not sell or arrange it — but patients who have it rarely regret it.

You contact the clinic and get an answer from the team that operated on you. You send photographs at intervals we agree so I can review your healing remotely, and where a local doctor needs to be involved we provide the operative details they need.

It depends on the operation and on how you heal, so I do not publish a single number. Each treatment page carries the expected time in Istanbul for that procedure, and the practical side of the trip is covered on travelling to Istanbul.

It is recommended rather than required. Patients who travel alone are accompanied to appointments by the coordination team — tell us when your dates are planned so the visits are arranged with that in mind.

Yes. Consultations, your written plan and quote, the agreement, your instructions and all follow-up are in English.

Your records are confidential and held under Turkish data protection law. Photographs are used for your own assessment and follow-up, and nothing is published anywhere without separate written consent from you — consent that you can decline without it affecting your care in any way.

Yes, and you are given them when you go home so that any doctor treating you afterwards has what they need. If you need them again later, ask and we will send them.